Customer service

The first thing to know before choosing your saddle is to define your Riding Position.

Riding Position refers to the inclination of your back when seated on your bicycle and holding the grips.

Selle Royal has identified three Riding Positions that cover the majority of riders:

Inclination of 45 ° -> Athletic riding position

Inclination of 60 ° -> Moderate riding position

Inclination of 90 ° -> Relaxed riding position

The second step in choosing a saddle for its ergonomics is measurement of the distance between the ischial bones (Ischial Variation).

In the Scientia range of saddles, we have identified 3 sizes to cover the majority of riders:

• 1 = < 11cm
• 2 = 11-13 cm
• 3 = >13 cm

Find your Ischial Variation here.

Each saddle padding is designed for different types of use. Foam Matrix is the standard comfort that we offer, with its open cell structure that confers increased elasticity and breathability. If you are a short-travel cyclist, we suggest the immediate comfort of Slow Fit Foam, the memory foam that holds itself to rider’s body. For average, all-around bicycle travel, Royalgel and 3D Skin Gel provide reliable comfort thanks to their tridimensional gel structure that reduce pressure peaks by up to 40%.

Generally, for those who are suffering problems in the genital area, we recommend saddles featuring our patented Royalgel or 3D Skin Gel padding for reduction of peak pressures up to 40%.

In addition, the choice can be directed towards products that feature a central channel, such as the Central Reservoir found in our Scientia saddles, the Ventilation Channel in Respiro saddles, and the pronounced central channel in the Ellipse models.

Biconical springs achieve their classic look thanks to two springs that move in a complementary way to offer good suspension. Elastomers, thanks to their horizontal and vertical action, absorb unexpected shocks during the ride.

Selle Royal products, from a chemical and mechanical point of view, are tested to the strictest European and American standards. For more information on specific products, please contact our product department.

Carefully read the section on proper saddle installation here. Or view this video.

We suggest cleaning the saddle with mild soap and water. To keep it protected from bad weather, use a cover when possible.

For leather saddles do not use water to clean, we suggest instead product specific for use with leather. After you purchase a Selle Royal product, please read the User Manual carefully and follow the instructions for correct product cleaning and maintenance.

Selle Royal products can be purchased online or at a Selle Royal dealer. To find the dealer near you, use the Store Finder found on the Selle Royal website.

Once you have confirmed your purchase, you will receive three notification e-mails: one for the order confirmation, one for the order processing, and one for the invoicing.

Prices shown are in € (ALL TAXES INCLUDED), but you may pay with your local currency through your credit card or PayPal. Delivery costs are free for orders over € 69.90 to all European countries.

The tracking number for your shipment will be sent via email when your package leaves our facilities.

You may return your online purchase at www.selleroyal.com within 14 days. For more information on our return policy, please click here.

Yes, all Selle Royal products have a warranty of 24 months from the date of purchase. If you bought it from a Selle Royal dealer, you may return your product to the place of purchase together with your receipt for replacement.

To return articles purchased at www.selleroyal.com, contact our customer service.

For more information about our warranty, click here.

Selle Royal's mission is to "Support Cyclists". If you are a traveler, an association, or other entity interested in sponsorship, simply write to us directly at Selle Royal.

For product, purchase, and shipping information, please click here.

For all other information, click here.